Privacy Policy
Latmos Care Solutions
Last updated: [09-02-2026]
Latmos Care Solutions is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us.
1. Who we are
Latmos Care Solutions provides person-centred support services for young people, including supported living, outreach and community-based support.
Data Controller:
Latmos Care Solutions
Website: https://latmoscaresolutions.com
Phone: +44 7480 520822
2. What personal data we collect
We may collect the following information when you use our website or contact us:
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Name
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Email address
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Phone number
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Enquiry details or messages you send to us
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Referral or service enquiry information
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Technical information such as IP address and browser type
We do not intentionally collect sensitive personal data through our website forms unless you choose to provide it.
3. How we use your information
We use your information to:
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respond to enquiries and contact requests
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manage referrals and service enquiries
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provide information about our services
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improve our website and services
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meet legal and regulatory obligations
We will only use your data where we have a lawful basis to do so.
4. Lawful basis for processing
We process personal data under the following lawful bases:
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your consent
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performance of a contract or pre-contract steps
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our legitimate interests
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compliance with legal obligations
5. Who we share your information with
We only share personal information where necessary and appropriate, for example with:
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commissioners or referring professionals (where relevant and authorised)
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our professional advisers
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regulatory or legal authorities where required by law
We never sell personal data.
6. Safeguarding and confidential information
Where personal data relates to young people or safeguarding matters, we handle information in line with our safeguarding procedures and relevant data protection legislation.
Access to such information is strictly limited to authorised staff.
7. How we store and protect your data
We use appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access or disclosure.
Data is only kept for as long as necessary for the purpose it was collected.
8. Your data protection rights
Under UK data protection law, you have the right to:
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access your personal data
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request correction of inaccurate data
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request deletion of your data (where applicable)
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object to or restrict processing
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request data portability
You can exercise these rights by contacting us using the details below.
9. Cookies and website analytics
Our website may use cookies to help improve user experience and monitor website performance.
You can control cookies through your browser settings.
10. Links to other websites
Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.
11. How to contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Latmos Care Solutions
Email: info@latmoscaresolutions.com
Phone: +44 7480 520822
12. Complaints
If you are not satisfied with how we handle your data, you have the right to raise a concern with the UK Information Commissioner’s Office (ICO):
https://www.ico.org.uk/